Terms & Conditions
Welcome to our website. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General
This website is operated by The Divine Dives
By placing an order, you confirm that you are legally capable of entering into binding contracts.
These terms apply to all products, services, and content available on this website.
2. Product Information
Our products include natural crystals, gemstones, spiritual items, and other lifestyle products.
As natural stones may have inclusions, cracks, or colour variations, each piece is unique and may differ slightly from images shown.
Product images are for reference only; actual size and colour may vary due to lighting and screen differences.
3. Pricing
All prices are listed in INR (₹) unless stated otherwise.
Prices are subject to change without prior notice.
Any applicable taxes and shipping charges will be added at checkout.
4. Orders & Payments
Orders are confirmed only after successful payment.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
In case of order cancellation from our side, a full refund will be processed.
5. Shipping & Delivery
Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
We are not responsible for delays caused by courier partners or natural events.
Once dispatched, tracking details will be shared where applicable.
6. Returns & Exchanges
Due to the nature of crystals and spiritual products, returns or exchanges are accepted only if the product is damaged or incorrect.
Any issue must be reported within 24 hours of delivery along with unboxing video/photo proof.
Products must be unused and in original condition for approval.
7. Care & Usage Disclaimer
Crystals and spiritual items are sold for belief, healing, and decorative purposes only.
Results may vary from person to person.
Our products are not a substitute for medical, legal, or professional advice.
8. Intellectual Property
All content on this website (images, text, logos, designs) is the property of TheDivineDives.
Unauthorized use, copying, or reproduction is strictly prohibited.
9. Limitation of Liability
We are not liable for any direct, indirect, or incidental damages arising from the use or misuse of our products.
Use of products is entirely at the customer’s discretion.
10. Privacy
Your personal information is handled as per our Privacy Policy.
We do not sell or share your data with third parties except as required for order fulfillment.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website implies acceptance of the updated terms.
12. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Bathinda/Punjab courts.
