Return/Refund Policy
Return/Refund Policy
Crystals are non-returnable and non-exchangeable products, as they absorb and carry the energy of every person who touches them. Returns are accepted only in case of physical damage, and to be eligible, a continuous, unedited video recording must be made from before opening the parcel until the product is fully unpacked. Without this complete video proof, no return or exchange request will be accepted.